Introduction
The Problem (real human) - is the reason why your startup is set up.
Ideally it should be a problem that you also encounter or have experience solving and have an unique observation on how to solve BETTER.
Main Questions
Un-Biased observations are the Best! For example, ask:
What is the hardest part about the problem?
When was the last time you encountered the problem?
Why was that hard?
What did you do to try solve the problem?
What didn’t you love about the solutions you’ve tried?
Your Task
Ask, Ask, Ask. Observe. Observe. Be curious about the problem.
My AHA
Solve a real human problem, not a SISP (solution in search of problem).
Next : 4. the Product